What our Customers say...

Testimonials

Great Guys-Very Knowledgeable-would certainly call again if needed!

— Linda S. in Germantown, MD

SERVPRO of Frederick County acted quickly when our local YMCA flooded for the second time in 2 years.  We had an emergency plan in place (provided by SERVPRO of Frederick County), which helped our staff to respond quickly.  Thank you to SERVPRO for getting us back in business.

— Judy C. in Frederick, MD

We discovered our basement was flooded, and within an hour or so SERVPRO was in our home, assessing the damage, doing everything that could possibly be done to minimize further damage. To say the response time was quick would be a complete understatement. To say service was great would also fail to do them justice. They were utterly amazing. They eased all of our fears, helped us work through what’s going to happen and truly went above and beyond. No corners were cut, and the team was exceptional with communicating everything to us! I will never use another company, and can’t thank SERVPRO enough. Their equipment has been running all night to dry everything out, and within 18 hours from our original call, it’s already a completely different basement! Highly highly recommend!

— Katie M. in Frederick, MD

DJ was great to work with.  Appreciated his professionalism and knowledge. 

— Larry in Rockville, MD

2nd time I used SERVPRO for cleanup.  Awesome job!

— Jennifer in Frederick, MD

I *STRONGLY* recommend SERVPRO. I was delighted with its service and -- although I hope I never HAVE to use them again! -- was very satisfied by the help I got. SERVPRO helped fix this water leakage disaster quickly and as painlessly as possible.  In no area did SERVPRO fall short. 

— Evan in Germantown, MD

Professional and prompt.  Very neat work. 

— Pamela in Frederick, MD

To all the personnel that came to my aid when I had the water problem. There are never enough words to thank you.  From the first phone call, till the work was finished, it was wonderful service.  Mr. DJ Trinquero and the men that came were real gentlemen.  I will recommend your service to anyone that has a problem such as mine.  If I have missed anyone, please forgive me.  Ashley-- thank you also for your kind words.  Thanks again. 

— Eleanor W. in Middletown, MD

The team was most courteous and I was most impressed with their knowledge and hard work.  Julio was great and I would highly recommend him and his team to everyone. 

— Kim in Montgomery Village, MD

Crew was great and did great work. 

— Chris in Frederick, MD

I wasn't at the site, but my real estate agent was.  He had high praise for the SERVPRO team.  They went above and beyond the call of duty.  Thank you. 

— Diana in Clarksburg, MD

Prompt, courteous, and extremely helpful.  

— Lissa in New Market, MD

Great communication with updates and what to expect. They were great!

— Kim in Damascus, MD

SERVPRO did a wonderful job and responded within 30 minutes from the call which got the water out of my home without delay.  They did a great job and I am very satisfied with they job they did.  Thank you SERVPRO. 

— George in Frederick, MD

They were prompt and explained everything well. 

— Sharline in Gaithersburg, MD

Excellent service! Excellent staff! The best!!! Thank you for being there for me at this difficult time. 

— Cora N. in Gaithersburg, MD

You guys are awesome and do amazing work! I've been a witness of your wonderful water damage restoration work for three years! Thank you very much! 

— Patricia W. in Montgomery Village, MD

Great crew! Very helpful!

— Linda S. in Thurmont, MD

Very happy, satisfied, excellent. 

— Allan in Montgomery Village, MD

I could not be happier with the job they did. 

— Lindsay in Germantown, MD

I would consider Julio a good friend now and a lot of help SERVPRO ought to be proud to have a worker like Julio. 

— Gary in Frederick, MD

The personnel of SERVPRO were excellent. 

— Maria in Olney , MD

The management well orchestrated the process.  The crew was professional and efficient.  Site manager DJ conducted the project superbly.

— Wendy in Brunswick, MD

Very professional and prompt.  Easy to work with. 

— Kate in Frederick, MD

These ladies that came to my residence were simply fabulous, very professional, very detailed...Sara is fantastic. 

— Larry in Jefferson , MD

Response was quick and the problem was addressed.  Felt satisfied with explanation of process.  Follow up was also prompt.  Personnel was friendly and polite. 

— Doug in Ijamsville, MD

Excellent service.  Worked well with our insurance company. Very satisfied overall. 

— Leslie A. in Frederick, MD

They arrived on time, courteous, and professional. 

— Tanima in Frederick, MD

The team members were professional, courteous, and extremely hardworking in the high temperatures that persisted during this time.  I have been extremely pleased with the outcome.  Thanks again. 

— Carolyn K. in Woodstock, MD

They were so courteous and professional. 

— Bill in Ellicott City, MD

I met you on Monday, by Tuesday my basement was cleaned.  By Friday, I'm done.  Great work!!

— Thomas G. in Ellicott City, MD

I am very satisfied with Sara's work team.  They were very professional. 

— Chris in Germantown, MD

They do a really good job! Keep it up.  So grateful for handling the mess.  Thanks again. 

— Raymond Y. in Montgomery Village, MD

The team was responsive.  Great team.  I have not seen a better team. 

— Earl S. in Ellicott City, MD

Abraham was/is a doll to deal with! Perfect! Thank you!! So courteous, polite, sense of humor, caring, considerate, we love him! 

— Jennifer in Mercersburg, PA

Richard and his entire team were great.   Professional, friendly, and very responsive.  We would highly recommend the team and SERVPRO.  

— Paul K. in Frederick, MD

DJ was great through all the follow up and support during this trying time!

— Richard R. in Silver Spring, MD

Absolutely fabulous service.  The team made a very stressful situation so much less stressful.  I could carry on with my life and they took care of everything!

— Sherry H. in Frederick, MD

Polite, professional, respectful, clean.  I'm pleased with the service team that attended the damage to my home. 

— Junipa in Jefferson, MD

Great service and professionalism. 

— Allison C. in Germantown, MD

This team has been amazing!! They are professional, courteous, thoughtful, and thorough.  They left no stone unturned in the cleaning process! Thank you for all that you have done for me and my family!

— Terry L. in Jefferson, MD

Very nice to have in my home! Well done. 

— Barbara in Frederick, MD

Richard was fabulous to work with and his men were efficient and friendly. 

— Mindy in Gaithersburg, MD

Thank you for your very prompt services. 

— Michael in Gettysburg, PA

Julio and his team were terrific!!!  They were courteous, professional, and we have never had another service that took such good care of our home.  We would highly recommend them to anyone!!!

— Gary in Mount Airy , MD

They turned what could have been an awful experience into a positive one.  Thank you!

— Sheila in Gaithersburg, MD

Excellent service throughout entire job!

— Ellen C. in Frederick, MD

The staff is wonderful! Highly professional, polite, well trained, efficient, knowledgeable! 

— Theresa F. in New Market, MD

I have used SERVPRO on several occasions professionally. The response time, pricing, and staff are fabulous. The work is completed quickly and efficiently. The staff are so clean, you would never even know they were there after each job. I would recommend their services to anyone looking for a quality remediation company. Great work.

— Katie S. in Frederick, MD

Very reassuring with entire process. 

— Alberta G. in Frederick , MD

Very Professional and Pleasant!

— Anita in WOODBINE, MD

Perfecto! Abraham was great!

— Jay in GAITHERSBURG, MD

Thank you! You all have been wonderful :)

— Stephanie in ADAMSTOWN, MD

Fast, Customer service, well done

— Nelson in EMMITSBURG, MD

Everything was on point. No need for improvement!

— Bavdel in GERMANTOWN, MD

SERVPRO on site staff represented the company well. They responded very quickly, worked diligently, and were reliable.

— James K in BOYDS, MD

Your staff was very professional, the best team I have had and hope you all appreciate Abraham's abilities and customer service (We do!)

— William in GERMANTOWN, MD

Crew was quick, courteous, and best of all professional.

— Jim in OLNEY, MD