What our Customers say...

Water Damage Testimonials

Great Guys-Very Knowledgeable-would certainly call again if needed!

— Linda S. in Germantown, MD

We discovered our basement was flooded, and within an hour or so SERVPRO was in our home, assessing the damage, doing everything that could possibly be done to minimize further damage. To say the response time was quick would be a complete understatement. To say service was great would also fail to do them justice. They were utterly amazing. They eased all of our fears, helped us work through what’s going to happen and truly went above and beyond. No corners were cut, and the team was exceptional with communicating everything to us! I will never use another company, and can’t thank SERVPRO enough. Their equipment has been running all night to dry everything out, and within 18 hours from our original call, it’s already a completely different basement! Highly highly recommend!

— Katie M. in Frederick, MD

To all the personnel that came to my aid when I had the water problem. There are never enough words to thank you.  From the first phone call, till the work was finished, it was wonderful service.  Mr. DJ Trinquero and the men that came were real gentlemen.  I will recommend your service to anyone that has a problem such as mine.  If I have missed anyone, please forgive me.  Ashley-- thank you also for your kind words.  Thanks again. 

— Eleanor W. in Middletown, MD

I wasn't at the site, but my real estate agent was.  He had high praise for the SERVPRO team.  They went above and beyond the call of duty.  Thank you. 

— Diana in Clarksburg, MD

They were prompt and explained everything well. 

— Sharline in Gaithersburg, MD

You guys are awesome and do amazing work! I've been a witness of your wonderful water damage restoration work for three years! Thank you very much! 

— Patricia W. in Montgomery Village, MD

Great crew! Very helpful!

— Linda S. in Thurmont, MD

Very happy, satisfied, excellent. 

— Allan in Montgomery Village, MD

I would consider Julio a good friend now and a lot of help SERVPRO ought to be proud to have a worker like Julio. 

— Gary in Frederick, MD

The personnel of SERVPRO were excellent. 

— Maria in Olney , MD

Very professional and prompt.  Easy to work with. 

— Kate in Frederick, MD

Response was quick and the problem was addressed.  Felt satisfied with explanation of process.  Follow up was also prompt.  Personnel was friendly and polite. 

— Doug in Ijamsville, MD

Excellent service.  Worked well with our insurance company. Very satisfied overall. 

— Leslie A. in Frederick, MD

They arrived on time, courteous, and professional. 

— Tanima in Frederick, MD

They do a really good job! Keep it up.  So grateful for handling the mess.  Thanks again. 

— Raymond Y. in Montgomery Village, MD

Richard and his entire team were great.   Professional, friendly, and very responsive.  We would highly recommend the team and SERVPRO.  

— Paul K. in Frederick, MD

DJ was great through all the follow up and support during this trying time!

— Richard R. in Silver Spring, MD

Absolutely fabulous service.  The team made a very stressful situation so much less stressful.  I could carry on with my life and they took care of everything!

— Sherry H. in Frederick, MD

Polite, professional, respectful, clean.  I'm pleased with the service team that attended the damage to my home. 

— Junipa in Jefferson, MD

Great service and professionalism. 

— Allison C. in Germantown, MD

Richard was fabulous to work with and his men were efficient and friendly. 

— Mindy in Gaithersburg, MD

Julio and his team were terrific!!!  They were courteous, professional, and we have never had another service that took such good care of our home.  We would highly recommend them to anyone!!!

— Gary in Mount Airy , MD

They turned what could have been an awful experience into a positive one.  Thank you!

— Sheila in Gaithersburg, MD

Very Professional and Pleasant!

— Anita in WOODBINE, MD

Thank you! You all have been wonderful :)

— Stephanie in ADAMSTOWN, MD

SERVPRO on site staff represented the company well. They responded very quickly, worked diligently, and were reliable.

— James K in BOYDS, MD

Crew was quick, courteous, and best of all professional.

— Jim in OLNEY, MD